A journey through time with Lazuli means peace of mind. We take great pride in offering a curated collection of vintage watches, each authenticated by our partnered watchmakers in Zürich. When you choose a vintage watch from Lazuli, you can rest assured that every element corresponds to its correct reference and time period. Our watchmakers use their keen eye for detail and vast knowledge to ensure each watch meets our strict standards of authenticity. We understand the importance of receiving a watch that is not only authentic but functions flawlessly too. That's why we go the extra mile to guarantee your watch arrives in perfect working condition.
To demonstrate our confidence in the watches we offer, we back each purchase with a 24- month warranty. This warranty provides peace of mind, knowing that your timepiece is covered should any unforeseen issues arise. At Lazuli Vintage Watches, we believe owning a vintage watch should be a delightful experience from the moment you browse our collection to the many years of enjoyment ahead. Our Authentication & Warranty policy is designed to ensure you receive nothing short of the finest quality. We invite you to explore our handpicked selection of vintage watches, each with its own unique character, waiting to accompany you on your journey through life.
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Warranty Policy
What does the warranty cover?
What does the warranty cover?
Our warranty specifically covers mechanical defects related to the movement of the watch. You can have complete confidence that your timepiece is safeguarded against any unforeseen issues within this period. Should any such mechanical defect arise during the warranty duration, we will take full responsibility to restore your watch to its optimal working state.
What is excluded from the warranty
What is excluded from the warranty
While our warranty ensures comprehensive protection, it is essential to highlight what is not covered. The warranty does not extend to issues resulting from normal wear and tear, accidents, or improper use. Furthermore, certain components, such as the waterproofness of the watch, the glass, winding stem, winding crown, spring, buttons, pushers, strap, and bracelet, are not included in the warranty. Additionally, damages resulting from the watch falling, bumping, or exposure to dirt or moisture are also excluded.
Non-transferable and Authorized Service
Non-transferable and Authorized Service
It is essential to note that the warranty is non-transferable and exclusively valid for the original purchaser of the watch. To preserve the integrity of the warranty, it is crucial that the watch or its movement is not tampered with by any unauthorized party. Any such interference will render the warranty null and void.
Making a warranty claim
Making a warranty claim
If you believe your watch is experiencing a mechanical defect covered by our warranty, we kindly ask you to reach out to us. Our dedicated customer support team is here to assist you through the process. Simply contact us, and we will guide you through the necessary steps to ensure your watch is promptly examined and, if needed, serviced with the utmost care.
